Returns
Returns follow the rules of the retail partner where the order was placed. In practice, for dietary supplements that usually means:
- Unopened bottles and packs in their original sealed cartons can typically be returned within the retailer’s standard window.
- Opened supplements are often non-returnable for safety reasons, though damaged-on-arrival items are refunded or replaced — photograph the parcel before opening if it looks crushed.
- Refunds go back to the payment method used at the retailer’s checkout.
Start any return from the order page at the retailer — this catalog cannot open or track return cases.
